ScottishPower

2019 · LEAD UX/UI DESIGNER

The Goal

Over the last 30 years, ScottishPower established itself as one of the world leaders in wind energy and innovators in the sector. I joined the company as a Lead UX/UI Designer to play a key role in the development of a more focused product strategy and set the foundations for the human-centred design process within the organisation.

The goal of this project was to radically redesign the existing ScottishPower app and deliver a smooth, more contextual user experience, to improve the visual style and introduce new areas of the business such as home services, smart devices and electric vehicles.

ScottishPower app cover photo

The Approach

Throughout the project, I collaborated with stakeholders, product owners and business analysts to gather project requirements, collect feedback and conduct iterative user testing on wireframes, interactive prototypes, and visual designs. I ensured that the new app fulfils customer needs, follows the technical and business requirements and complies with the regulatory and legal standards.

I worked closely with the engineering team, providing support during every stage of the implementation process. I helped smooth out any unforeseen issues that might have arisen, resulting in a successful and smooth delivery of the final product.

My Role

Competitive Benchmarking

Stakeholder & Customer Interviews

User Research

Ideation

Information Architecture

User Journey Mapping

Wireframing & Prototyping

User Testing

Design Systems

Visual Design

Developer Hand-Off & Support

Toolkit

Abstract

Sketch

Whimsical

Marvel App

Adobe CC

Zeplin

Jira

Confluence

Platforms

iOS

Android

Get in touch if you'd like to learn more about my work or discuss how I could help your business.