ScottishPower

2019 · LEAD UX/UI DESIGNER

The Goal

Over the last 30 years, ScottishPower had established itself as one of the world leaders in wind energy and innovators in the sector. I joined the ScottishPower digital team as a Lead UX/UI Designer to play a key role in the development of a more focused product strategy, create a scalable design system and set the foundations for the UX/UI workflow within the company.

The shared vision for all new ScottishPower digital products that we had was:
“We want to become the utility of the future.”

The goal of this project was to radically redesign the existing ScottishPower app and deliver a smooth, more contextual user experience, to improve the visual style and to introduce new areas of the business such as home services, smart devices and electric vehicles.

ScottishPower app cover photo

The Approach

Throughout the project, I collaborated with stakeholders, product owners and business analysts to gather project requirements, collect feedback and conduct iterative user testing on wireframes, interactive prototypes, and visual designs. I made sure that the new app fulfils customer needs, follows the technical and business requirements and complies with the regulatory and legal standards.

I worked closely with the ScottishPower development team and provided support during the implementation stage of the project to ensure a smooth delivery of the final product.

My Role

Competitive Benchmarking

Stakeholder & Customer Interviews

User Research

Ideation

Information Architecture

User Journey Mapping

Wireframing & Prototyping

User Testing

Design Systems

Visual Design

Developer Hand-Off & Support

Toolkit

Abstract

Sketch

Whimsical

Marvel App

Framer X

Adobe CC

Zeplin

Jira

Confluence

Dropbox Paper

Platforms

iOS

Android

What I've shown above is a very small fraction of the project. If you'd like hear more about it, or discuss how I could help your business, then you can get in touch.